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How to Redeem Partner Credits

Welcome to the official guide for redeeming free credits as a member of one of our partnered institutions or communities.

Each partner organization has a unique agreement with us, and members may receive different amounts of credits depending on their partnership.

Eligibility​

You can redeem credits if:
  • You belong to a recognized partner institution or community.
  • You’ve been given a unique partner key.
  • You haven’t previously redeemed credits via this program.

What You Get​

From ORL

Each partnership grants a specific number of free credits to eligible members.

Your credit amount is automatically applied based on your selected institution and the valid partner key you provide.

Steps to Redeem​

1. Log into your account​

2. Scroll to “Partner Institutions” section​

  • It’s located below your profile and social information.

3. Select Your Partner​

  • Choose your organization from the dropdown list.

4. Enter the Partner Key​

  • Your organization should have provided you with a unique key.
  • Enter it exactly as given.

5. Click "Redeem Credits"​

  • The system will validate the partner key.
If valid:
  • Your credits will be updated (based on your partner).
  • Your profile will be tagged with your partner institution.

Important Notes​

Remember
  • One-time use per account. Once claimed, you cannot redeem again.
  • Entering an incorrect key will result in an error.
  • Already redeemed? You’ll see a message indicating that your account is linked to a partner.
  • The system saves your partner details under the partner field in your profile for verification.

Need Help?

If you're unsure of your key or face issues, Contact support